Why choose local when it comes to maintaining your car?
Because local garages serve the local community – that’s how they build their reputation. Customers come to trust them, and loyalty is established. In turn, this leads to word of mouth recommendations.
It’s easy to ask your local friends and neighbours who they go to time and time again – and a personal recommendation is so much more reassuring than a clever marketing campaign.
More convenience, less cost
Choosing local is, of course, more convenient, and often there are cost benefits. Local garages want their customers to keep coming back, that’s how they build their business, so they will offer added incentives.
A valued customer will often save money on simple checks and refills as the mechanics know their car if they’ve regularly serviced and MOT’d it – and are often willing to do small jobs for free.
Whereas larger dealerships have set prices which they must charge for each and every job.
Receive a personalised service
When you visit a chain garage or dealership, you’ll probably deal with a different person each time, and you are just a name on their database.
A local garage is able to deliver a more personalised service from a smaller team of mechanics who have got to know you and your vehicle. Being able to chat about your car, ask about various options and not feel pressurised to take out the latest servicing plan makes for a much pleasanter experience.
Local garages give you the opportunity to build up a relationship and be treated as an individual rather than just another name on the computer.
Trust highly trained mechanics
The reputation of a good quality local garage rests with its mechanics, which means every member of the team needs to be trained to a high standard.
Often in dealerships, one mechanic focusses on one particular area and plays a small part in a much larger team. This isn’t the case in local garages where every member of the team needs to be skilled and experienced in every aspect of motor mechanics and familiar with every make and model.
By visiting a local garage, you’re putting your trust in a highly knowledgeable and dedicated team who know that the reputation of the business rests on their shoulders.
Expect the latest technology
Some customers feel that they will get a service more specific to their make and model of car if they visit a dealership. However, nowadays this is not always the case.
It’s in the interest of independent garages to invest in upgrading their facilities and equipment to remain competitive. At Foster & Heanes we have the latest diagnostic tech equipment and our highly trained mechanics are totally committed to providing the highest level of service.
When it comes to cost-effectively maintaining your car, we believe local garages offer you the best value – saving you both time and money.
Visit your friendly local garage
Foster & HeanesFoster & Heanes offers car servicing, maintenance and repair for all makes and models of vehicles including classic and vintage cars. We can arrange free collection and delivery if you live near our Fleet or Dogmersfield service centres. Please call us on 01252 615657.